Refund and Returns Policy
At Striker Threads, we want you to shop with confidence. Please read our policy carefully before placing an order.
When Can You Return or Get a Refund?
- Returns and refunds are only accepted if:
- You receive the wrong product, or
- You receive a different size than what you ordered.
- Returns for size preference or change of mind are not accepted. Please check the size chart before ordering.
Proof Required
- A clear unboxing video of the package (from opening to showing the product) is mandatory.
- Without this proof, no return or refund request will be processed.
Refunds
- Refunds are issued only for wrong products or wrong sizes.
- Once approved, the refund will be processed to your original payment method. Bank or payment processing time may vary.
Exchanges
- If eligible, you may choose to exchange instead of refund.
- Exchanges are only approved for wrong product or wrong size delivered.
Condition of Returns
- Items must be returned in their original condition, with all tags attached and packaging intact.
- Products that are used, washed, or damaged will not be accepted.
Process
- Email us at support@strikerthreads.in within 24 hours of delivery with your unboxing video.
- Once approved, we will arrange a pickup through our courier partner.
- Please pack the product securely for return.
Quality Issues
- If you find a genuine quality issue, share proof with us.
- Each case will be reviewed, and a fair resolution will be provided.
Updates
This policy may be updated at any time. Please review it before placing your order.
Contact Information
Business Name: Striker Threads
Email: support@strikerthreads.in
Business Hours: Monday to Saturday, 11:00 AM – 7:00 PM